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    Verso University TSLA Brochure Cover copy.jpg Tennessee State Library and Archives Getting Help C:\Documents and Settings\IE20MAS\Local Settings\Temporary Internet Files\Content.IE5\MAWF4JID\MP900386801[1].jpg Before getting help… Gather info Error messages How long problem has been happening How often problem has been happening What else was happening at the same time Narrow it down Example How long? 10 minutes How often? Several times this week around 3:30 What else? When library is packed after school Narrow it down do other websites load? Yes Close Verso, restart computer, problem persists Getting help (800) 852-8686 Thank you!