What Is A Benefit Statement And How Can It Help Your Library's Customers Succeed - Recorded Webinar

Benefits statements describe what your library users accomplish by using the library's services. Strategic plans, collection development, marketing campaigns, what kinds of snacks to put in the vending machines? Benefit statements help you analysis, respond to, and promote your library's impact from the library customers' points of view.

Writing benefits sounds simple, but people who work for a workplace they love can find it difficult to put themselves in the shoes of the people they serve.