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Steve Smith - Stop Being an Idiot - Flash (Medium) - 20100928 07.10.12PM
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  1. Stop Being an Idiot
  2. Hello!
  3. Double-click to edit
  4. Double-click to edit
  5. Things to Cover
  6. Respecting Users
  7. Stanley Garn
  8. Are Not Stupid
  9. My Mother
  10. Why Call Users Stupid?
  11. Inexperienced
  12. Rupert Murdoch
  13. Intimidated
  14. Double-click to edit
  15. Become Frustrated
  16. Joshua Porter
  17. Want to Succeed
  18. Benny Hill
  19. How do we fix it?
  20. Things to Cover
  21. Removing
  22. Love Choices
  23. Hate Choices
  24. Jams
  25. Mutual Funds
  26. Digital Cameras
  27. Antoine de Saint-Exupery
  28. Unknown
  29. Double-click to edit
  30. Double-click to edit
  31. Double-click to edit
  32. Double-click to edit
  33. Things to Cover
  34. Simplifying
  35. Kim Goodwin
  36. Double-click to edit
  37. Expensive
  38. Development
  39. Maintain
  40. Complexity
  41. Interface Real Estate
  42. Interface Real Estate
  43. Features are Great
  44. A Feature is Worth It
  45. Things to Cover
  46. Focusing
  47. Task Oriented
  48. Context
  49. One Context Only
  50. Double-click to edit
  51. Double-click to edit
  52. Stable Context
  53. Double-click to edit
  54. Double-click to edit
  55. Double-click to edit
  56. Double-click to edit
  57. Things to Cover
  58. Wrap Up
  59. Tool Tips and Help Text?
  60. Double-click to edit
  61. Double-click to edit
  62. The Power User?
  63. People Who Still Struggle?
  64. People Want to Succeed
  65. It’s Our Job to Help Them
  66. Be Jealous of Interface
  67. Be Wary of Features
  68. Think in Context
  69. Is Everyone’s Job
  70. Double-click to edit
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Respecting and Enlightening Your Users Double-click to edit Double-click to edit Double-click to edit 1. Respecting 2. Removing 3. Simplifying 4. Focusing 5. Wrap Up Empathy, not Apathy If the Aborigine drafted an I.Q. test, all of Western civilization would presumably flunk it. Your Users For Instance, We’re not in touch with their needs We value our needs over theirs If they’re unhappy, it means we’re doing something wrong Your Users May Be I don’t understand the technology. But you don’t have to. You have to understand what it can do for you. They May Be Double-click to edit They May The behavior you’re seeing is the behavior you’ve designed for (whether intentional 
or not). They Just because nobody complains doesn’t mean all parachutes are perfect Listen to your users Learn about them, if possible, outside the world of software Be genuinely thankful for feedback Remember the User Experience is our responsibility 1. Respecting 2. Removing 3. Simplifying 4. Focusing 5. Wrap Up Choices are Bad People Say They People Actually Example Example Example Perfection is achieved not when there is nothing left to add, but when there is nothing left to take away. Design is the art of gradually applying constraints until only one solution remains. Double-click to edit Double-click to edit Double-click to edit Double-click to edit 1. Respecting 2. Removing 3. Simplifying 4. Focusing 5. Wrap Up Features are Bad Features are meaningless. They mean nothing to users. A coherent product user interface is the product to users. Double-click to edit Features Are Not Just Expensive to They Add They Require They Require That Said, Make Sure 1. Respecting 2. Removing 3. Simplifying 4. Focusing 5. Wrap Up Distractions are Bad People are It’s All About Provide Interface for Double-click to edit Double-click to edit Your User Expects a Double-click to edit Double-click to edit Double-click to edit Double-click to edit 1. Respecting 2. Removing 3. Simplifying 4. Focusing 5. Wrap Up Additional Thoughts and Takeaways But what about Double-click to edit Double-click to edit But what about But what about Remember Remember Remember Remember Remember Remember that User Experience Double-click to edit
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