Presentation Summary Outline Premium & Essential Systems. Demonstration. Inclusions & costings. Training & installation. Support Further information on the website. Minibarmaster Premium & Essential What Is Minibarmaster? Minibarmaster uses Android smartphone handhelds running specialised software to record Minibar sales and wirelessly posts the charges to Front Desk and Opera. Charges hit front desk or guest accounts virtually instantly after a room is checked thus reducing denials and walkouts. Uses the 3G network of the chosen mobile phone carrier. This means any hotel can use Minibarmaster. The system doesn’t require the hotel to have a Wi-Fi network. Labour is reduced as room checking is faster and postings time is reduced or virtually eliminated. Comprehensive reporting and stock control results in further savings. Very easy to learn and use by minibar team members from wide ranging age groups and backgrounds. 100% designed in Australia by Electronics By Design so we have control over the product. Summary of Premium And Essential Systems The Essential System is not interfaced hence charges are not posted to guest accounts. Instead, front desk team members view room charges on their terminals instantly after a room is checked, as they have full access to Minibarmaster. Both systems are wireless and include the same software tools. Cashiers can see room charges as well as room status such as DND, and the items and quantities consumed. The Premium System is interfaced to Opera hence charges are sent directly to guest accounts, improving speed of posting and reducing denials. In addition, the front desk team save time as they don’t need to manually post charges. What Is Minibarmaster? Minibarmaster uses Android smartphone handhelds running specialised software to record Minibar sales and wirelessly posts the charges to Front Desk and Opera. Charges hit front desk or guest accounts virtually instantly after a room is checked thus reducing denials and walkouts. Uses the 3G network of the chosen mobile phone carrier. This means any hotel can use Minibarmaster. The system doesn’t require the hotel to have a Wi-Fi network. Labour is reduced as room checking is faster and postings time is reduced or virtually eliminated. Comprehensive reporting and stock control results in further savings. Very easy to learn and use by minibar team members from wide ranging age groups and backgrounds. 100% designed in Australia by Electronics By Design so we have control over the product. Minibarmaster Technical Overview Wireless PDAs 3G Mobile Phone Network MWR Server At Minibarmaster Office Minibarmaster Computer PMS (Premium System) Hotel Firewall Front Office (Essential System) Demonstration What Is The Difference Between The Two Systems? Premium system is interfaced to Opera so charges go straight through to guest accounts. It also includes an additional handheld and on-site training and installation rather than remote. Essential can be easily upgraded to Premium at a later date. Other Features System is fully wireless. There are no docking stations, or cable downloads. Front office has instant and full visibility into every room’s minibar including sales and DND status. Staff productivity reports can be generated to show the efficiency of every minibar team member. Room states are used to categorise rooms into stay overs, due outs, departed and due in, and allow staff to prioritise room checking. Expired stock management detects expire stock and records losses. Stock management allows easy ordering of stock for stores to prevent loss of revenue due to out of stock scenarios. Summary of Premium And Essential Systems The Essential System is not interfaced hence charges are not posted to guest accounts. Instead, front desk team members view room charges on their terminals instantly after a room is checked, as they have full access to Minibarmaster. Both systems are wireless and include the same software tools. Cashiers can see room charges as well as room status such as DND, and the items and quantities consumed. The Premium System is interfaced to Opera hence charges are sent directly to guest accounts, improving speed of posting and reducing denials. In addition, the front desk team save time as they don’t need to manually post charges. What Is The Difference Between The Two Systems? Premium system is interfaced to Opera so charges go straight through to guest accounts. It also includes an additional handheld and on-site training and installation rather than remote. Essential can be easily upgraded to Premium at a later date. downloads. Front office has instant and full visibility into every room’s minibar including sales and DND status. Staff productivity reports can be generated to show the efficiency of every minibar team member. Room states are used to categorise rooms into stay overs, due outs, departed and due in, and allow staff to prioritise room checking. Expired stock management detects expire stock and records losses. Stock management allows easy ordering of stock for stores to prevent loss of revenue due to out of stock scenarios. ROI For Existing Sites ROI of 6-12 months is typical. Savings of $5000 in denials/walkouts Savings of $7000 in labour. Improved accuracy in recording means less denials and less guest disputes resulting in more return business. Website includes testimonials under the “Success Stories” tab ROI For Existing Sites ROI of 6-12 months is typical. Savings of $5000 in denials/walkouts Savings of $7000 in labour. Improved accuracy in recording means less denials and less guest disputes resulting in more return business. Website includes testimonials under the “Success Stories” tab How Does Minibarmaster Save Labour? Minibarmaster performs write off and late charge processing and calculates the difference between paid and used amounts for every room (Essential System) eliminating the need for front office to do these calculations. The Premium goes a step further and posts these calculated charges to guest and denials accounts saving even more time. Aging stock is easily tracked and reported so it’s management (detection and replacement) is easier and faster. Integrated stock control makes ordering for stores very quick, saving time. How Does Minibarmaster Save Labour? Minibarmaster performs write off and late charge processing and calculates the difference between paid and used amounts for every room (Essential System) eliminating the need for front office to do these calculations. The Premium goes a step further and posts these calculated charges to guest and denials accounts saving even more time. Aging stock is easily tracked and reported so it’s management (detection and replacement) is easier and faster. Integrated stock control makes ordering for stores very quick, saving time. How Does Minibarmaster Reduce Denials? Rooms can be checked before guests depart and the charges are instantly visible to front office rather than late in the day, so they can charge guests and reduce denials and walkouts. Accuracy is improved as the system is electronic and performs all calculations without mistakes thus reducing errors and reducing potential for denials. How Does Minibarmaster Reduce Denials? Rooms can be checked before guests depart and the charges are instantly visible to front office rather than late in the day, so they can charge guests and reduce denials and walkouts. Accuracy is improved as the system is electronic and performs all calculations without mistakes thus reducing errors and reducing potential for denials. Minibarmaster Technical Overview Wireless PDAs 3G Mobile Phone Network MWR Server At Minibarmaster Office Minibarmaster Computer PMS (Premium System) Hotel Firewall Front Office (Essential System) Minibarmaster Essential & Premium Exclusions The following are the ONLY costs not covered by our pricing as they vary from site to site: Windows PC with XP or Windows 7 Professional. SIM card(s) Handheld breakages or theft Flights, 2 nights accommodation, and airport transfers (all invoiced at cost) from Sydney as required depending on the hotel location to install and train the Premium System. The Essential System is installed remotely travel is not applicable. Premium system incur additional annual licensing & support fee of A$1500 + GST (1st year included in purchase). The Essential System includes this in the monthly fee. Refresher training as required undertaken remotely. Absolutely no other fees, charges or costs. Testimonials & Live Sites Numerous live sites Over 20 sites Includes IHG, Accor and Stamford, Mirvac, Grand Chancellor and Parkroyal. Referrals can be advised on request. ROI of 6-12 months. Product in existence since 2004. Testimonials available on our website. Demonstration Minibarmaster Handhelds Based on the Android operating system. We use HTC smartphone handhelds and we supply them programmed and ready to run with a protective case with every system. Full colour, with finger touch screen (no stylus) and inexpensive to replace if they are lost or damaged. Include 24 months warranty. Accessories such as chargers, USB cables, cases and batteries are easily purchased through us or you can do it directly online at htcaccessories.com.au You can download and try the application on your Android handheld off our website, or from the Android market. HTC Explorer Minibarmaster Handhelds Based on the Android operating system. We use HTC smartphone handhelds and we supply them programmed and ready to run with a protective case with every system. Full colour, with finger touch screen (no stylus) and inexpensive to replace if they are lost or damaged. Include 24 months warranty. Accessories such as chargers, USB cables, cases and batteries are easily purchased through us or you can do it directly online at htcaccessories.com.au You can download and try the application on your Android handheld off our website, or from the Android market. HTC Explorer Minibarmaster Essential Inclusions Inclusions All software including Virtual Interface, Windows Management Tools. Ready to use programmed Android handheld with a protective case (2nd one at additional cost) Remote installation & training and on-going 18/7 support. Comprehensive user manual (over 120 pages). Rollout process We prepare the system at our office building a customised database exclusively for your hotel, then ship it to your property. This includes all software, handhelds and documentation. Install and train minibar and front office teams remotely using Webex or TeamViewer over 2 days then go live. Manage and monitor progress on the live date to make sure everything goes smoothly. Finally we have a meeting with front office to train on how to best use Minibarmaster. 3 month trial period minimum term A$300 + GST per month and no up front fees Month 4 onwards A$300 to A$400 + GST per month depending and no penalty fees Minibarmaster Essential Inclusions Inclusions All software including Virtual Interface, Windows Management Tools. Ready to use programmed Android handheld with a protective case (2nd one at additional cost) Remote installation & training and on-going 18/7 support. Comprehensive user manual (over 120 pages). Rollout process We prepare the system at our office building a customised database exclusively for your hotel, then ship it to your property. This includes all software, handhelds and documentation. Install and train minibar and front office teams remotely using Webex or TeamViewer over 2 days then go live. Manage and monitor progress on the live date to make sure everything goes smoothly. Finally we have a meeting with front office to train on how to best use Minibarmaster. 3 month trial period minimum term A$300 + GST per month and no up front fees Month 4 onwards A$300 to A$400 + GST per month depending on the contract length and 1 day notice to terminate and no penalty fees Minibarmaster Premium Inclusions Everything in the Essential System is included in the Premium along with the following extras: Two Android handhelds instead of one. Training and installation over 2 days is on site rather than remote. Interface into Opera/Fidelio (additional cost for Micros Fidelio to install an interface) Support is 18/7, 365 days at A$1500 + GST per annum (1st year included) Cost varies depending on the site. Typically A$8 000 to A$10 000 + GST Minibarmaster Premium Inclusions Everything in the Essential System is included in the Premium along with the following extras: Two Android handhelds instead of one. Training and installation over 2 days is on site rather than remote. Interface into Opera/Fidelio (additional cost for Micros Fidelio to install an interface) Support is 18/7, 365 days at A$1500 + GST per annum (1st year included) Cost varies depending on the site. Typically A$8 000 to A$10 000 + GST Minibarmaster Essential & Premium Exclusions The following are the ONLY costs not covered by our pricing as they vary from site to site: Windows PC with XP or Windows 7 Professional. SIM card(s) Handheld breakages or theft Flights, 2 nights accommodation, and airport transfers (all invoiced at cost) from Sydney as required depending on the hotel location to install and train the Premium System. The Essential System is installed remotely travel is not applicable. Premium system incur additional annual licensing & support fee of A$1500 + GST (1st year included in purchase). The Essential System includes this in the monthly fee. Refresher training as required undertaken remotely. Absolutely no other fees, charges or costs. Global Rollouts Outside Of Australia/NZ Minibarmaster can be installed on any Windows based system worldwide. Installation and training undertaken remotely through Webex or TeamViewer. Identical terms, conditions and pricing as our ANZ clients. Contact us to find out more details. Thank You Testimonials & Live Sites Numerous live sites Over 20 sites Includes IHG, Accor and Stamford, Mirvac, Grand Chancellor and Parkroyal. Referrals can be advised on request. ROI of 6-12 months. Product in existence since 2004. Testimonials available on our website. Global Rollouts Outside Of Australia/NZ Minibarmaster can be installed on any Windows based system worldwide. Installation and training undertaken remotely through Webex or TeamViewer. Identical terms, conditions and pricing as our ANZ clients. Contact us to find out more details.