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Records Management in the Facebook Age.mp4
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  10. A “Future History” of Content Management
  13. Task Force Members
  14. IT Innovation: For the Past DecadeWhile Enterprise Was on Hold
  15. Redefining IT for ConsumersThe Digitization of Human Culture
  16. The Big Disconnect
  17. Enterprise Computing 2010-2020To Systems of Record Add Systems of Engagement
  18. Content Management 2010-2020
  19. Implications for IT Organizations
  20. Systems of Engagement – Social Business SystemsReinventing Customer Relationships – Use Cases
  21. Systems of Engagement – Social Business SystemsIncreasing Operating Flexibility – Use Cases
  64. Systems of Record and Systems of Engagement
  65. Records Management in the Age of Facebook
  67. Free ebooks-- aiim.org/8things
  70. Records Management in the Age of Facebook
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