We recommend always running the latest released version of Flash. If you experience issues installing or using the latest version of Adobe Flash player on this site, it is most likely a faulty Flash player installation.
For Windows users, try the following to remove the faulty player and install the latest version:
If you followed the instructions above and still have trouble with the Flash player, please consult the following websites:
Troubleshoot Adobe Flash Player installation for Windows
Troubleshoot Adobe Flash Player for Intel-based Macs
Troubleshooting Adobe Flash Player for Linux and Solaris
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Screencast.com is unique in that uploaded content is not filtered or altered in any way. By allowing an account owner to upload a wide array of images, documents, presentations, and videos, Screencast.com puts the account owner in full control of content presented to viewers.
One of the risks of allowing account owners to upload their own files is that not all of these files are compatible with every viewers’ computer system or their software applications. Additionally, not all content creators understand the needs of their viewers and can upload content that is not Web-friendly or viewer-friendly. For instance, if an AVI video file is uploaded to Screencast.com, it will create a poor viewing experience since the entire video must be downloaded to the viewers’ computer before it can be viewed. This can give the impression that Screencast.com cannot play the video or it may seem like Screencast.com has crashed or hung the viewer’s system.
Many factors go into creating video and other content that provides a good viewer experience. This includes the correct file format, overall size, clear audio quality, the inclusion of player controls, and more.
To learn more about creating a great video experience for your viewers, see:
The TechSmith website also has many free resources available to you such as the Learning Center, Technical Support articles, Jing Blog, and User-to-User Forums. We hope you will take advantage of the information found there.